FAQ

What types of skincare products do you offer?

Bare & Bold Skin Care specializes in premium skincare products designed to nourish, hydrate, and rejuvenate all skin types. Our offerings include innovative formulations such as the deeply hydrating 5% Urea + 2% Panthenol Body Cream and the microbiome-supporting Bioactive Prebiotics Jelly Serum, among others.

Are your products suitable for all skin types?

Yes, our products are formulated to cater to a diverse range of skin types. We prioritize clean, conscious beauty, ensuring that our formulations are crafted with natural ingredients that promote long-term skin health while delivering visible results.

What is your return policy?

We accept returns for items that doesn't meet your satisfaction, within 60 days of delivery.

How long does shipping take?

Orders are typically processed within 1–3 business days. Standard shipping usually takes 3 to 7 business days for delivery. However, delivery times may vary based on destination, customs clearance, and carrier delays.

Do you offer free shipping?

All products are shipped for free to customers within the United States.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking link. This link allows you to monitor the progress of your shipment.

Are the products suitable for kids?

We do not recommend using Bare & Bold Skin Care products on children. At a young age children are still developing, it doesn't need extra treatment or supplements, as it can leave a lasting impact on their skin later on.

Are our products safe to use during pregnancy?

For those who are pregnant or breastfeeding, we recommend checking the ingredients list of any Bare & Bold Skin Care product with a healthcare provider to address any concerns you may have.

What should I do if my package is lost or damaged?

If your package is lost or arrives damaged, please contact us at support@bareandboldskincare.com within 7 days of delivery. We will work with our trusted partner and the carrier to resolve the issue promptly.

How do I contact customer support?

You can reach our customer support team via email at support@bareandboldskincare.com or call us at (302) 466-5553. Our support hours are Monday to Friday, from 9:00 AM to 5:00 PM (EST).